Iceberg Digital Marketing is a full-service digital marketing agency. We help businesses navigate their digital marketing journey's invisible (and visible) aspects to attract and retain customers. Our team of experts are committed and eager to ensure that we always offer the best value - all the time; every time!
Honest
We are focused on building long-term relationships. We cannot do this without being honest and transparent right from the start with all our dealings.
Experts
We know how to get the digital stuff done. We have the knowledge, experience and expertise to get any digital marketing job done.
Insightful
Our knowledge, expertise and directness, help us always give our stakeholders a new perspective and direction.
Our Values
Our Team
Lilly Liu
Co-Founder & Digital Strategist
With 18 years in digital marketing, Lilly specializes in technology-driven strategies and high-conversion websites. Outside work, she's a homebody who loves cooking, family time, hunting for great deals, and relaxing with movie marathons.
Fiona Carvalho
Co-Founder & Accounts Director
Fiona excels in delivering both functional and visually appealing digital marketing solutions. She's known for her customer-centric focus, efficient process improvements, and strong project management skills. Away from work, Fiona enjoys visiting art galleries, traveling, supporting her community, pampering her dog, and exploring graphic design and creative journals.
Our Team is what makes Iceberg Digital Marketing awesome! We are a high-performing, fun-loving, motivated team, who are trained specialists in digital marketing. We have a global presence, allowing us to efficiently service clients across International timezones.
Irene
Graphic Designer
With over 9 years of experience in graphic design and a knack for creative direction, Irene brings a unique blend of creativity and impact-driven design to our team. She lives by the mantra "Always be thankful and be kind to others.” Off-duty, she's a board game enthusiast and a sucker for love stories.
Gerard
Digital Administrator
Blending an Electronics and Telecommunication Engineering background with three years in dynamic digital marketing, Gerard harnesses AI to craft mesmerizing art, finding solace in music's meditative embrace. Guided by the belief that every challenge is a chance for growth, he's driven by genuine connections and recently celebrated a 16% ROI Google Ads triumph.
Vijendra
Digital Project Coordinator
Vijendra brings over 5 years of experience to the table, helping small and medium businesses flourish in the ever-evolving digital landscape. His proven expertise extends to scaling eCommerce businesses and keeping projects running smoothly. He enjoys making a positive contribution to all his work and seeing his projects thrive online. When Vijendra steps away from the keyboard, you'll find him on the court, field, or hiking trail. He's a passionate sportsman who enjoys the great outdoors and mountain visits.
Alex
Client Success Manager (Sales)
Alex brings over 15 years of sales experience in B2B, retail, and wholesale. He takes pride in achieving multi-million dollar sales revenue by helping businesses achieve their marketing goals. He has a consultative approach wherein he builds long-term relationships with all his clients. As a Business Marketing graduate, he is driven to assist small businesses in optimizing their online presence. Alex brings an authentic, honest air to the field of sales with a simple mantra: if his clients succeed, he succeeds. For leisure, he indulges in sports, especially by supporting his favorite soccer team Palmeiras in the Brazilian league.
Lorenzo
Video Editor
Lorenzo has garnered over 7 years of experience in the media industry as a professional photographer, videographer, director, and editor. He has worked with various production studios, fashion designers, and marketing agencies where he manages creative teams, and produces high-value material for his clients. Exceeding client expectations is Lorenzo's primary focus and the main driving force behind his pursuit of excellence. During his after-hours, Lorenzo is engrossed in film photography, developing film rolls, and creating fine art prints of his work.
Mohit
Office Administrator
Mohit brings 4 years of financial expertise to the table, helping businesses maintain accurate books and stay compliant with Canadian tax regulations. As Office Administrator & Bookkeeper at Iceberg Digital Marketing, he keeps operations running smoothly while managing the company's financial health. His international experience at QX Global Group in India equipped him with solid accounting skills and attention to detail. Mohit enjoys seeing his clients succeed and building lasting professional relationships. When he's not mastering numbers, you'll find him exploring new places and immersing himself in different cultures.
Susmita Sarkar
Content Strategist
Susmita Sarkar is a content strategist with over 6 years of expertise in driving brand growth through storytelling, social media, and community building. She has delivered impactful results across SaaS, eCommerce, and luxury sectors, including scaling Smartlead's community to 6,000 members in 32 days and generating $2.4M in conference revenue. With a journalism background, Susmita crafts strategies that engage, inspire, and convert. She thrives on creating authentic connections between brands and audiences. Outside work, she finds inspiration through travel, culture, and everyday stories.